Anthony Isherwood

Anthony Isherwoodis a Senior Manager in Crowe’s Consulting Financial Services practice, where he helps clients across the Banking, Specialty Finance, and Capital Markets strengthen their internal audit functions, navigate evolving risk, and enhance control environments. His experience spans execution of audit plans, SOX / FDICIA control testing and readiness, external quality assessments (EQA), risk assessments and issue remediation.

Anthony also leads external quality assessments and internal quality reviews, evaluating alignment with IIA Standards and identifying practical opportunities to enhance value delivered. He brings a forward-looking perspective, supporting functions enhance the use of technology, apply data driven methodologies, refine operating models, strengthen performance metrics, and advance internal audit reporting.

Nancy Kwak

Nancy Kwak is a Senior Manager within Crowe’s Financial Services Consulting practice, specializing in risk management and internal audit for financial institutions. She brings deep expertise in Wealth Management, including Trust Administration and Operational audits, as well as SSAE 18 (SOC 1) attestations. Nancy leads the firm’s Trust and Fiduciary consulting services, supporting Bank Wealth Management Departments and Trust Companies nationwide.

She oversees outsourced and co-sourced internal audit engagements and advises institutions on regulatory compliance, with a primary focus on 12 CFR Part 9, Sarbanes-Oxley (SOX), and FDICIA requirements. Nancy is recognized for delivering risk-based audit solutions that strengthen governance, enhance operational effectiveness, and support regulatory readiness.

Stephanie Lyon

Stephanie Lyon is Vice President of Compliance & Regulatory Content Strategy at Ncontracts, a provider of integrated risk management and compliance software to a rapidly expanding customer base of over 4,000 financial institutions, mortgage companies, and fintechs in the United States. The company’s powerful combination of software and services enables financial institutions to achieve their risk management and compliance goals with an integrated, user-friendly cloud-based solution suite encompassing vendor, organizational, audit, and compliance risk management. The company was named to the Inc. 5000 fastest-growing private companies in America for the 4th consecutive year.

Jason Brett

Jason Brett is Vice President of Innovation and Tokenization at the American Bankers Association, where he focuses on the technologies and policy developments shaping the future of banking, including tokenized deposits, stablecoins, digital assets, blockchain infrastructure, payments and other emerging technologies. With more than a decade of experience spanning banking, financial regulation, capital markets, blockchain technology and digital asset policy. Jason brings a unique perspective to the evolving financial landscape.

His career includes experience with the Federal Deposit Insurance Corporation during a consequential period for the financial system, as well as work with blockchain-native organizations including ConsenSys and the Chamber of Digital Commerce. Today, Jason helps the banking industry navigate the convergence of traditional banking and blockchain-based financial infrastructure, translating complex developments into practical strategies and helping institutions understand the risks, opportunities and implications of emerging technologies.

Justin Muscolino

Justin Muscolino brings over 20 years of wide-ranging experience in compliance, training and regulation in the banking sector. Justin currently works for GRC Solutions as the Head of Compliance Training North America. He has worked at as Bank of China’s Head of Compliance Training, Macquarie Group’s Head of Americas Compliance Training and JPMorgan Chase’s Compliance Training Manager. Justin also worked for FINRA, a US regulator, where he helped create Examiner University to train examiners on how to perform their function.

Natalie Straus

Natalie Straus, CRCM, is a Vice President and Senior Consultant at Forvis Mazars. Ms. Straus provides consulting services in compliance with an emphasis on deposit operations and issues. Additionally, she performs consumer compliance and fair lending reviews, as well as HMDA data integrity reviews for clients of varying degrees of size and complexity. She also presents seminars on various regulatory compliance topics for in-house and association sponsored programs and schools.

Ben Udell

Ben Udell helps professionals and organizations across all industries and experience levels translate Generative AI and marketing strategy into measurable results. Through Ben Udell Consulting, he partners with leadership teams to move organizations from curious to confident with a clear focus on ROI, productivity, creativity, and responsible usage.

Ben is a nationally recognized voice on AI adoption in banking. He serves on the faculty of the American Bankers Association’s Stonier Graduate School of Banking, the Graduate School of Banking at the University of Wisconsin, and Madison College. He has been featured at major industry events, including The Financial Brand Forum, where he was named a 2024 Top Rated Speaker, as well as ABA programs, state and national conferences, podcasts, and webinars.

His work spans executive strategy sessions, hands-on training, and private consulting and teaching engagements across all industries, designed to equip teams with the skills and confidence to use generative AI responsibly in their daily work. Ben is also a contributor to The Financial Brand and other industry publications, writing on practical AI applications, marketing strategy, and leadership in a rapidly evolving banking environment.

David Dickinson

Dave’s banking career began as a field examiner for the FDIC in 1990, where he developed a deep foundation in bank regulatory compliance. He later served as both a compliance officer and loan officer for a community bank before founding Banker’s Compliance Consulting in 1993. Alongside his talented team, Dave has authored numerous compliance articles for respected banking publications and developed compliance seminars that the firm produces and delivers nationwide.

A recognized expert in bank management and regulatory affairs, Dave is also a sought-after motivational speaker and innovative educator. His quick wit and humor have a way of turning what many consider a dry subject into an engaging and memorable experience. He has served as a faculty member at the American Bankers Association (ABA) National Compliance Schools and the Center for Financial Training for many years, and is a frequent speaker for numerous state banking associations and the ABA’s Regulatory Compliance Conference. Dave has delivered hundreds of webinars and was honored with the ABA’s Distinguished Service Award in 2016.

Melanie Knoll

Melanie joined the Iowa Bankers Association (IBA) in November 2024 as a Compliance Analyst and now serves as Vice President of Compliance. In this leadership role, she helps oversee IBA’s compliance services, including support provided through the compliance hotline, review services, compliance training, and resources developed for member banks.

Melanie brings more than twenty-four years of banking experience, with a focus on regulatory compliance and loan administration. Her experience spans consumer, agricultural, and commercial lending, allowing her to provide practical, banker-focused guidance on regulatory and operational compliance issues. She holds the Certified Regulatory Compliance Manager (CRCM) certification.