Wednesday, November 19
8:30am – 9:00am Registration & Continental Breakfast
9:00am – 9:15am Welcome & Introductions
9:15am – 10:15am The Risks & Rewards of AI in Banking
Kaye Lynch-Sparks, American Bankers Association
Artificial Intelligence (AI) continues to reshape the banking landscape, presenting both exciting opportunities and complex challenges. This session will provide a foundational understanding of AI, highlight potential use cases for banks, and examine policymaker responses.
10:15am – 10:30am Break
10:30am – 11:45am Clocking Fraud: Timely Tactics from your Peers
Banker Panel Discussion
Fraud threats continue to evolve, and staying ahead requires vigilance, collaboration, and clear procedures. Our panel will explore current fraud trends, detection strategies, and what financial institutions are seeing across the state. Panelists will share practical insights on how they handle fraud information once it’s discovered, including reporting procedures and communication protocols.
11:45am – 12:45pm Networking Lunch
12:45pm – 1:45pm Breakout Sessions
- BSA in Practice: Avoiding Pitfalls and Using Time Wisely
Kristin Harville, Performance Solutions, Inc.
Staying current with BSA requirements means more than just checking boxes- it requires smart strategy, effective training, and knowing what not to do. This session will cover key program changes, evolving regulatory expectations, and how those shifts should inform your audits and staff education. - Compliance in the Fine Print: Promotions Done Right
Dawn Kincaid, Brode Consulting Services, Inc.
Bank promotions may state in marketing, but compliance carries them across the finish line. This session explores the full life cycle of promotional campaigns-from managing disclosures and regulatory requirements for both lending and deposit products to tracking changes and monitoring exceptions. Learn how effective internal processes and change management systems can reduce risk, improve response time, and ensure your next promotion is both successful and compliant. - When It Rains, It Regs: Navigating the Complexities of Flood Compliance
Kathy Enbom, Wipfli
Flood compliance continues to challenge even the most seasoned compliance professionals, especially when real-world complexities don’t fit neatly into the rulebook. This session will cover critical topics including force placement rules, responding to map changes, and calculating maximum coverage requirements. You’ll gain insight into high-risk scenarios and walk away with strategies for saving time while staying compliant in one of banking’s most complicated regulatory areas.
1:45pm – 2:00pm Break
2:00pm – 3:00pm Breakout Sessions Repeat
3:00pm -3:15pm Break
3:15pm – 3:45pm IBA Legislative Update
Join us as we discuss legislative issues that the IBA is watching on a local and national level.
3:45pm-5:00pm Making the Most of our TIME
Susan Parker
This session will equip attendees with actionable strategies to optimize productivity by aligning big-picture goals with day-to-day priorities across all areas of responsibility. Through individual reflection and table activities, participants will leave with ready-to-use tools to enhance their time management immediately.
5:00pm – 6:00pm Reception
Join us for great food and beverages while networking with your compliance peers.
Thursday, November 20
7:30am – 8:00am Continental Breakfast
8:00am – 9:30am Complaint Control: Aligning People, Process, and Policy
Complaint Management Panel Discussion
David Dickinson, Bankers Compliance Consulting
Complaint management is more than customer service, it’s a critical compliance function that presents an opportunity! Complaints are valuable pieces of information that provide perspective from your customers and potential customers. We will explore how banks can build efficient, effective programs that deliver the right resolution to the right people while meeting regulatory expectations. Our panel will discuss how institutions are refining their processes, managing the different risks associated with complaints, and what regulators are watching most closely.
9:30am – 9:45am Break
9:45am – 10:45am Regulatory Panel Discussion
Jonathan March, Office of the Comptroller of the Currency
Jared Bahnsen, Federal Reserve
Adam Baumhover, FDIC
Gain direct insights from those who set the tone for compliance expectations. In this panel regulators will share the most common issues they’re seeing in banks today, highlight key emerging risks, and discuss anticipated changes in examination procedures. This is a unique opportunity to hear firsthand what’s top of mind for examiners and how your institution can proactively prepare-making your next exam a more efficient and successful experience.
10:45am – 11:00am Break
11:00am – 12:15pm IBA Regulatory Update
Julie Gliha & Ronette Schlatter, Iowa Bankers Association
Ronette and Julie will provide an overview of regulatory changes and guidance for 2025 – highlighting topics not already discussed in the conference – and give a preview of what lies ahead.
12:15pm Adjourn
Compliance Conference 